Don't let the next generation
of home buyers pass you by

We help you ensure your company is on the path to success with future
buyers. We can help if you need to:

Let us help align your company around creating memorable experiences for your buyers.

  • Customer Journey Mapping
  • Vision Alignment
  • Strategic Planning

Stop guessing what your buyers are thinking. We do the research so you can know for sure.

  • Buyer Experience Research
  • On-site Experience Shopping
  • Usability Testing

Don’t wait for the competition. Let us help you start creating memorable experiences.

  • Unified Customer Profiles
  • Personalized Inbound / Media
  • Automation / Lead Nurturing
  • Online Sales (Concierge) Programs

To consistently deliver great experiences you
 need the right processes and people.

  • Voice of the Customer Programs
  • Metrics & KPIs
  • Voice of the Employee Programs
  • Cultural Adoption

“Thank you for always looking out for Wayne Homes, for always wanting the best for us! Your knowledge, advice and guidance has been invaluable and is the main reason we are performing so well.”

– Maurie Jones, VP/Marketing, Wayne Homes

“I’ve pulled my hair out trying to understand where my marketing dollars are going. With Bokka, I now understand.”

– David Oyler, Executive Vice President, Boulder Creek Neighborhoods

“The journey mapping process resulted in a lot of 'a-ha moments' to take to our design team for improving the customer experience.”

– Rich Larson, COO Saddleback Design

“They got our ideas and messages put into action quickly and professionally. They value teamwork and synergy and are the best I’ve experienced”

– David Logsdon, CEO, Wayne Homes

“I was a little wary at first because it was all new, but with your team’s help it has been a very easy transition and takes a lot of the stress off of everyone because things are often done ahead of schedule, which makes my life much easier.”

– Liz Reuth, Digital Strategy Manager, Neal Communities

“We had tangible takeaways that we can start implementing right away, from improving technology to make it easier for our buyers, to finding new ways to make them feel more important at closing.”

– Garrett Boyd, Wonderland Homes

“The unfiltered dialogue centered around the customer’s journey was invaluable. We plan to immediately start on a laundry list of improvements to our customer journey. You have a great way of digging deep into our process and how it affects our customers.”

– Division President, National Home Builder

“I am happy to report that, with the help, creativity, knowledge, and dedication of the entire Bokka team…we beat our sales goal.”

– Jessica Champlin, Director of Marketing, Boulder Creek Neighborhoods

“We continue to be impressed by their strategic focus and customer service, and we consider Bokka a key partner…they truly are a leader in their field.”

– Mark Wilson, President, London Bay Homes

“[Journey mapping] was great - very interactive, and FUN. The process really made us think outside the box & put ourselves in the shoes of our customer. I would definitely recommend it. On a scale of 1 to 10, I give it a 10.”

– Hilary, Sales Manager, Wayne Homes

Contact us to start innovating your
customer experience today.

Get in touch