esc
  • What we do
    • Consulting Services
    • Marketing Services
    • Technology Solutions
  • About Us
    • About Bokka
    • Our Methodology
    • Join Our Team
  • Success Stories
  • Insights
    • Articles
    • Research
    • Whitepapers
  • Contact
    • Join Our Team
  • Builder Signal
  • Facebook
  • Twitter
  • LinkedIn
  • RSS

© 2024 The Bokka Group, Inc.
All rights reserved.

esc
    Experience Agency for Home Builders
    search
    menu

    Filter by type

    • All Types
    • Articles
    • Research
    • Whitepapers

    Filter by topic

    • Augmented Reality (AR) (9)
    • Builder culture (24)
    • Builder Signal (2)
    • Culture (1)
    • Customer experience (CX) (48)
    • Customer Satisfaction Surveys (13)
    • Data collection (18)
    • Digital media placement (18)
    • Digital Tools (44)
    • Home Builder CX (29)
    • Home builder reviews (12)
    • Journey mapping (13)
    • Lead gen & conversion (35)
    • Lead nurturing & follow up (21)
    • Marketing automation (9)
    • Marketing ideas and strategies (55)
    • New home sales (29)
    • Online Sales Counselor Program (8)
    • Personalization (15)
    • Search Engine Marketing (6)
    • SEO (2)
    • Social media (7)
    • User testing (5)
    • UX / UI (8)
    • Virtual Reality (VR) (7)
    • Voice of the Customer (VoC) (11)
    • Website design (12)

    Filter by author

    • Aviva Johnson (1)
    • Bokka Group (20)
    • Charlie Stanard (4)
    • Chelsea Kendrick (5)
    • Chris Paffett (1)
    • Crystal Swain (4)
    • Dallas Johnson (3)
    • Ed Carey (2)
    • Eric Lee (7)
    • Greg Capello (1)
    • Jimmy Diffee (26)
    • Laura Box (2)
    • Matt Savoy (1)
    • Michelle Nguyen (4)
    • Mike McGuire (1)
    • Paul Gortzig (14)
    • Paula Huggett (7)
    • Rachel Conn (4)
    • Ron Holt (4)
    • Sallie Wright Serene (5)
    • Sara Lambert (4)
    Whitepapers

    The Ultimate Toolkit for Online Sales Counselors in Homebuilding

    Paula Huggett - Partner, VP Client Services on January 02, 2019
    Tags Whitepapers, Marketing ideas and strategies, Customer experience (CX), Lead nurturing & follow up, Marketing automation, Lead gen & conversion, Online Sales Counselor Program
    1 min read
    Share on Facebook Share on LinkedIn Share on Twitter Share on Email

    Get the tools to make your Online Sales Counselor successful (and buyers happy). 

    Online Sales Counselor GuideIt's one of the fastest growing positions in the industry. The job of the Online Sales Counselor (also called an Online Sales Consultant, or OSC) is to help the home builder bridge the gap between website and sales center traffic. Nearly every shopper will come to your website first before visiting a model. Do you know what tools should you be using to turn these prospects into happy homeowners?

    Learn the right metrics, tools and technology for the job, and focus your time and energy on home builder marketing efforts that result in more leads, appointments, sales, and happy customers. 

    This guide to the best Online Sales Counselor tools will make your Online Sales Program successful whether you're just starting out, or growing your team.

    What's inside the Ultimate Toolkit for Online Sales Counselors in Home Building:

    • Primary job functions and metrics for the Online Sales Counselor
    • Technologies and tools to improve the customer experience and set more qualified appointments
    • The top resources Online Sales Counselors use to help home shoppers get what they need from your web site
    • Links, ideas, and comparisons of the top tools to improve your Online Sales Program 

    To access this free toolkit, please tell us a little more about yourself:

    Ready to chat?

    So are we!

    We'll talk about the future of your company, your current initiatives, and that little thing that makes your company special. We want to understand who your best customers are and how we can act as an extension of your team to deliver amazing experiences.

    Schedule Free Consultation

    • Homebuilder's Guide to Evaluating Your Customer Experience

      Homebuilder's Guide to Evaluating Your Customer Experience

        Previous article
    • How to Prepare for Success in a Cooling Market: A New Home Sales Guide

      How to Prepare for Success in a Cooling Market: A New Home Sales Guide

      Next article   

    You may also like

    • The Ultimate Toolkit for Online Sales Consultants in Homebuilding

      The Ultimate Toolkit for Online Sales Consultants in Homebuilding

      July 16, 2020
    • The New Home Sales Guide to Online Sales Counseling

      The New Home Sales Guide to Online Sales Counseling

      November 21, 2018
    • How Many Construction Leads Do Builders Need to Generate for Every Home Sale?

      How Many Construction Leads Do Builders Need to Generate for Every Home Sale?

      May 22, 2017
    • Trustpoints: What Home Buyers Really Want From Your Web Site

      Trustpoints: What Home Buyers Really Want From Your Web Site

      March 06, 2013
    • Developing a 360 Degree Home Builder Digital Marketing Strategy

      Developing a 360 Degree Home Builder Digital Marketing Strategy

      December 19, 2012
    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales.

    Find out more

    Bokka-logo-reversed
    OUR CONSTRUCTION APP
    Builder-Signal-Logo-Reversed-color
    What we do

    We help you make lasting improvements to your customer experience (CX). From CX design to monitoring and management, we create a seamless home buying experience that increases customer satisfaction, brand value, and employee happiness.

    Follow us
    • Facebook
    • Twitter
    • LinkedIn
    • RSS
    Get in touch

    Copyright © 2024 The Bokka Group, Inc. All rights reserved.  |  hello@bokkagroup.com