--- title: CX Insights for Home Builders | User testing description: User testing | Insightful articles to help home builder create a better home buying experience. From Experience Management (XM) to Voice of the Customer (VoC), we explore strategies to help you improve your Customer Experience (CX). --- [esc ](https://www.bokkagroup.com/home-builder-insights/articles/tag/user-testing#) - [What we do](https://www.bokkagroup.com/customer-experience-services-home-builders-construction) - [Consulting Services](https://www.bokkagroup.com/customer-experience-services-home-builders-construction/consulting-services) - [Marketing Services](https://www.bokkagroup.com/customer-experience-services-home-builders-construction/marketing-services) - [Technology Solutions](https://www.bokkagroup.com/customer-experience-services-home-builders-construction/customer-satisfaction-surveys) - [About Us](https://www.bokkagroup.com/about-us) - [About Bokka](https://www.bokkagroup.com/about-us) - [Our Methodology](https://www.bokkagroup.com/about-us/4-step-process-for-improving-home-building-experience) - [Join Our Team](https://www.bokkagroup.com/careers) - [Success Stories](https://www.bokkagroup.com/success-stories-for-home-builders) - [Insights](https://www.bokkagroup.com/home-builder-insights/articles) - [Articles](https://www.bokkagroup.com/home-builder-insights/articles) - [Research](https://www.bokkagroup.com/home-builder-insights/research) - [Whitepapers](https://www.bokkagroup.com/home-builder-insights/whitepapers) - [Contact](https://www.bokkagroup.com/contact) - [Join Our Team](https://www.bokkagroup.com/careers) - [Builder Signal](https://www.bokkagroup.com/builder-signal-construction-communication-software) - [Call Us](tel:720-466-7562) - [Facebook](https://www.facebook.com/bokkagroup/) - [Twitter](https://twitter.com/bokkagroup) - [LinkedIn](https://www.linkedin.com/company/the-bokka-group) - [RSS](https://www.bokkagroup.com/home-builder-insights/articles/rss.xml) © 2026 The Bokka Group, Inc. 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[esc ](https://www.bokkagroup.com/home-builder-insights/articles/tag/user-testing#) Experience Agency for Home Builders [ 720-466-7562 ](tel:720-466-7562) [search ](https://www.bokkagroup.com/home-builder-insights/articles/tag/user-testing#searchpopup) menu ### Filter by type (Filter by type) All Types Articles Research Whitepapers - [All Types](https://www.bokkagroup.com/home-builder-insights) - [Articles](https://www.bokkagroup.com/home-builder-insights/articles) - [Research](https://www.bokkagroup.com/home-builder-insights/research) - [Whitepapers](https://www.bokkagroup.com/home-builder-insights/whitepapers) ### Filter by topic (Filter by topic) Augmented Reality (AR) (9)Builder culture (31)Builder Signal (4)Culture (1)Customer experience (CX) (58)Customer Satisfaction Surveys (18)Data collection (21)Digital media placement (20)Digital Tools (52)Home Builder CX (39)Home builder reviews (17)Journey mapping (18)Lead gen & conversion (41)Lead nurturing & follow up (22)Marketing automation (9)Marketing ideas and strategies (62)New home sales (32)Online Sales Counselor Program (8)Personalization (18)Search Engine Marketing (8)SEO (2)Social media (8)User testing (5)UX / UI (9)Virtual Reality (VR) (7)Voice of the Customer (VoC) (12)Website design (16) - 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[Greg Capello](https://www.bokkagroup.com/home-builder-insights/articles/author/greg-capello) (1) - [Jimmy Diffee](https://www.bokkagroup.com/home-builder-insights/articles/author/jimmy-diffee) (31) - [Laura Box](https://www.bokkagroup.com/home-builder-insights/articles/author/laura-box) (2) - [Matt Savoy](https://www.bokkagroup.com/home-builder-insights/articles/author/matt-savoy) (3) - [Michelle Nguyen](https://www.bokkagroup.com/home-builder-insights/articles/author/michelle-nguyen) (5) - [Mike McGuire](https://www.bokkagroup.com/home-builder-insights/articles/author/mike-mcguire) (1) - [Paul Gortzig](https://www.bokkagroup.com/home-builder-insights/articles/author/paul-gortzig) (16) - [Paula Huggett](https://www.bokkagroup.com/home-builder-insights/articles/author/paula-huggett) (8) - [Rachel Conn](https://www.bokkagroup.com/home-builder-insights/articles/author/rachel-conn) (4) - [Ron Holt](https://www.bokkagroup.com/home-builder-insights/articles/author/ron-holt) (6) - [Sallie Wright Serene](https://www.bokkagroup.com/home-builder-insights/articles/author/sallie-wright-serene) (5) - [Sara Lambert](https://www.bokkagroup.com/home-builder-insights/articles/author/sara-lambert) (4) # User Testing Tips and Best Practices User testing tips and valuable resources for home builders and new home construction. - [![Home Builder Web Design: Optimize Without a Costly Redesign](https://www.bokkagroup.com/hs-fs/hubfs/web-redesign-color-bg.jpg?length=500&name=web-redesign-color-bg.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/home-builder-website-design) ###### Articles ## [Home Builder Web Design: Optimize Without a Costly Redesign](https://www.bokkagroup.com/home-builder-insights/articles/home-builder-website-design) Often the phrase “we need a new website” can strike fear into the heart of home building marketers. Home builder websites can take months, even years[...] [Rachel Conn - UX/UI Designer](https://www.bokkagroup.com/home-builder-insights/articles/author/rachel-conn) on May 07, 2025 10 min read - [![Why an 'MVP' website strategy works for home builders](https://www.bokkagroup.com/hs-fs/hubfs/mvp_rocket.jpg?length=500&name=mvp_rocket.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/mvp-website-strategy) ###### Articles ## [Why an 'MVP' website strategy works for home builders](https://www.bokkagroup.com/home-builder-insights/articles/mvp-website-strategy) With so many new startups and tech companies going mainstream, it's hard to keep up with everything unless you happen to live in Silicon Valley. And[...] [Charlie Stanard - Web Developer](https://www.bokkagroup.com/home-builder-insights/articles/author/charlie-stanard) on February 13, 2019 6 min read - [![The Home Builder's Cheat Sheet for Research & User Testing](https://www.bokkagroup.com/hs-fs/hubfs/1_EZoUTICJuVvq8xjsYQ23iw.png?length=500&name=1_EZoUTICJuVvq8xjsYQ23iw.png) ](https://www.bokkagroup.com/home-builder-insights/articles/home-builder-user-testing) ###### Articles ## [The Home Builder's Cheat Sheet for Research & User Testing](https://www.bokkagroup.com/home-builder-insights/articles/home-builder-user-testing) Ever wonder how home builders can improve the user experience with research and testing? In the ever-expanding world of User Experience (UX),[...] [Sallie Wright Serene - UX Designer](https://www.bokkagroup.com/home-builder-insights/articles/author/sallie-wright-serene) on January 30, 2019 9 min read - [![How Homebuilders Should Conduct Website A/B Testing for More Conversions](https://www.bokkagroup.com/hs-fs/hubfs/Usability-Testing.jpg?length=500&name=Usability-Testing.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/importance-a-b-testing-home-builders) ###### Articles ## [How Homebuilders Should Conduct Website A/B Testing for More Conversions](https://www.bokkagroup.com/home-builder-insights/articles/importance-a-b-testing-home-builders) Maybe you’ve heard of A/B testing, or split testing, and it sounds like one of those things that [Aviva Johnson - Web Developer](https://www.bokkagroup.com/home-builder-insights/articles/author/aviva-johnson) on August 22, 2018 4 min read - [![How to Conduct Usability Testing for Better Homebuilder Experiences](https://www.bokkagroup.com/hs-fs/hubfs/Bokka%20Group/Blog/Usability_Testing.jpg?length=500&name=Usability_Testing.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/usability-testing-for-a-better-construction-customer-experience) ###### Articles ## [How to Conduct Usability Testing for Better Homebuilder Experiences](https://www.bokkagroup.com/home-builder-insights/articles/usability-testing-for-a-better-construction-customer-experience) For decades, home builders have struggled when it comes to communication with their home buyers. If you’ve ever built a home, then this concept is[...] [Sallie Wright Serene - UX Designer](https://www.bokkagroup.com/home-builder-insights/articles/author/sallie-wright-serene) on August 05, 2018 6 min read ## Get in touch We understand the challenges of innovating in an industry not known for great experiences. Tell us your story. [Contact us](https://www.bokkagroup.com/contact-archived) [![How to Prepare for Success in a Cooling Market: A New Home Sales Guide](https://www.bokkagroup.com/hs-fs/hubfs/New-home-sales-guide.jpg?length=500&name=New-home-sales-guide.jpg)](https://www.bokkagroup.com/home-builder-insights/whitepapers/new-home-sales-guide-success-in-a-cooling-market) ## How to Prepare for Success in a Cooling Market: A New Home Sales Guide Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales. 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From CX design to monitoring and management, we create a seamless home buying experience that increases customer satisfaction, brand value, and employee happiness. ##### Follow us - [Facebook](https://www.facebook.com/bokkagroup/) - [Twitter](https://twitter.com/bokkagroup) - [LinkedIn](https://www.linkedin.com/company/the-bokka-group) - [RSS](https://www.bokkagroup.com/home-builder-insights/articles/rss.xml) [Get in touch](https://www.bokkagroup.com/contact) Copyright © 2026 The Bokka Group, Inc. All rights reserved.  |  [hello@bokkagroup.com ](mailto:hello@bokkagroup.com) |  [Privacy](https://www.bokkagroup.com/privacy-policy-data-collection-use-and-security-bokka-group)[mailto:hello@bokkagroup.com](mailto:hello@bokkagroup.com)