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    Experience Agency for Home Builders
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    Improve your Home Builder Reviews

    Resources for improving Ratings and Reviews for home builders and new home construction.

    • How Important is Communication During Construction?
      Articles

      How Important is Communication During Construction?

      It's not easy being a home builder in this day and age. But you're a fighter. You've done your due diligence. Your vision is on point, and the future[...]

      Paul Gortzig on April 11, 2019
      9 min read
    • Tips to Improve Your Home Builder Referral Program
      Articles

      Tips to Improve Your Home Builder Referral Program

      For most industries, referrals are an important part of the business. Home building is no different. Referrals can be some of your best leads. They[...]

      Sara Lambert on March 31, 2019
      6 min read
    • See How Raving Fans Make for Great Home Builder Reviews
      Articles

      See How Raving Fans Make for Great Home Builder Reviews

      Getting homeowner reviews is hard. But why is that? There are plenty of survey tools and strategies for gathering testimonials and feedback. The[...]

      Sara Lambert on February 28, 2019
      5 min read
    • Measuring the Home Building Experience: CX Metrics that Matter
      Articles

      Measuring the Home Building Experience: CX Metrics that Matter

      In Parts 1 and 2 of this series, we covered the impact of a dedicated customer experience (CX) initiative to home building performance and the[...]

      Dallas Johnson on January 10, 2019
      8 min read
    • Proactively Gathering Customer Feedback in the Home Buying Process
      Articles

      Proactively Gathering Customer Feedback in the Home Buying Process

      There’s a saying that goes: “We have two ears and one mouth, so we can listen twice as much as we speak.” How often do we actually put this into[...]

      Sara Lambert on June 10, 2018
      3 min read
    • Create a unified customer experience for better reviews
      Articles

      Create a unified customer experience for better reviews

      Bad reviews come from broken experiences. Unified customer experiences are rare these days. Think about a bad customer experience you’ve had lately.[...]

      Jimmy Diffee on April 29, 2018
      5 min read

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    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales.

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    What we do

    We help you make lasting improvements to your customer experience (CX). From CX design to monitoring and management, we create a seamless home buying experience that increases customer satisfaction, brand value, and employee happiness.

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