Imagine this – it’s Friday evening, and you’re searching for a new restaurant for a special date night. As you scroll through Instagram, a particular[...]
Improve your Home Builder Reviews
Resources for improving Ratings and Reviews for home builders and new home construction.
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Overall, the experience of buying a newly built home is unlike purchasing any other product your customers encounter. The closest thing might be[...]
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A version of this article first appeared in Professional Builder Magazine Zappos has a unique approach to improving the customer experience. Not long[...]
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In many ways, homebuyers can easily regress to childhood behaviors. If they don't get an answer (or the answer they want to hear), they go from one[...]
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Take these steps to keep referrals up, customer trust high, and feedback positive COVID has crippled some industries and been a rising tide for[...]
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When we do Journey Mapping for Home Builders, we dig into data to identify the biggest challenges home buyers face when buying and building their[...]
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It's not easy being a home builder in this day and age. But you're a fighter. You've done your due diligence. Your vision is on point, and the future[...]
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For most industries, referrals are an important part of the business. Home building is no different. Referrals can be some of your best leads. They[...]