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    Improve your Home Builder Reviews

    Resources for improving Ratings and Reviews for home builders and new home construction.

    • How Technology Improves Subcontractor Communication in Home Building
      Articles

      How Technology Improves Subcontractor Communication in Home Building

      Today the difference between a smoothly executed project and a chaotic, over-budget nightmare often comes down to one critical factor– communication.[...]

      Paul Gortzig - Director of Sales on March 24, 2025
      12 min read
    • Effective Communication in Home Building: How to Avoid Costly Mistakes and Delight Clients
      Articles

      Effective Communication in Home Building: How to Avoid Costly Mistakes and Delight Clients

      Imagine this: you've just handed over the keys to a brand-new home you've built. You expect excitement and gratitude, but instead, the homeowner is[...]

      Ron Holt - Director of Technology on March 01, 2025
      9 min read
    • How Google Business Profiles Can Transform Your Home Building Business
      Articles

      How Google Business Profiles Can Transform Your Home Building Business

      Imagine this – it’s Friday evening, and you’re searching for a new restaurant for a special date night. As you scroll through Instagram, a particular[...]

      Laura Box - Strategist on September 02, 2024
      9 min read
    • Managing the CX Roller Coaster for Homebuyers
      Articles

      Managing the CX Roller Coaster for Homebuyers

      Overall, the experience of buying a newly built home is unlike purchasing any other product your customers encounter. The closest thing might be[...]

      Jimmy Diffee - Bokka Co-Founder on December 05, 2022
      7 min read
    • What a Shoe Store Can Teach You About Home Builder Customer Service.
      Articles

      What a Shoe Store Can Teach You About Home Builder Customer Service.

      A version of this article first appeared in Professional Builder Magazine Zappos has a unique approach to improving the customer experience. Not long[...]

      Jimmy Diffee - Bokka Co-Founder on October 31, 2022
      6 min read
    • Why homebuyers write bad reviews... and what to do about it.
      Articles

      Why homebuyers write bad reviews... and what to do about it.

      In many ways, homebuyers can easily regress to childhood behaviors. If they don't get an answer (or the answer they want to hear), they go from one[...]

      Eric Lee - Director of Customer Experience on October 03, 2022
      6 min read
    • Delivering a 5-Star Home Building Experience
      Articles

      Delivering a 5-Star Home Building Experience

      Take these steps to keep referrals up, customer trust high, and feedback positive COVID has crippled some industries and been a rising tide for[...]

      Jimmy Diffee - Bokka Co-Founder on April 06, 2022
      6 min read
    • If You Have an Unhappy Homebuyer - This is Probably What Went Wrong
      Articles

      If You Have an Unhappy Homebuyer - This is Probably What Went Wrong

      When we do Journey Mapping for Home Builders, we dig into data to identify the biggest challenges home buyers face when buying and building their[...]

      Paul Gortzig - Director of Sales on January 20, 2022
      8 min read
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    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales.

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