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    Experience Agency for Home Builders
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    Insights from Bokka: Dallas Johnson

    • Measuring the Home Building Experience: CX Metrics that Matter
      Articles

      Measuring the Home Building Experience: CX Metrics that Matter

      In Parts 1 and 2 of this series, we covered the impact of a dedicated customer experience (CX) initiative to home building performance and the[...]

      Dallas Johnson on January 10, 2019
      8 min read
    • Components of a Winning Customer Experience Strategy for Home Builders
      Articles

      Components of a Winning Customer Experience Strategy for Home Builders

      In Part 1 of this series on Customer Experience in the Home Building Industry, we made a case for improving the customer experience in the home[...]

      Dallas Johnson on August 15, 2018
      5 min read
    • Customer Experience in the Home Building Industry: Part I
      Articles

      Customer Experience in the Home Building Industry: Part I

      In the first of a five-part series, on Customer Experience in the Home Building Industry, we’ll explore the basics of customer experience, why it[...]

      Dallas Johnson on May 16, 2018
      3 min read

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    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

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