If you attended the Pacific Coast Builder Conference (PCBC) this year, you probably noticed one tech trend that stood out more than all the others:[...]

When someone asks me "what do you love most about working at the Bokka Group?" my answer is always, "our passion and commitment to customer[...]

Personalized marketing is becoming the new normal In the last few years, the home builder marketing landscape has changed dramatically. Traditional[...]

For decades, home builders have struggled when it comes to communication with their home buyers. If you’ve ever built a home, then this concept is[...]

Your construction software may be good at scheduling. But is it good at keeping customers happy? A few months ago, I was leading[...]

Once upon a time, cell phones were just phones, and home buyers were restricted to researching a purchase from a

Bad reviews come from broken experiences. Unified customer experiences are rare these days. Think about a bad customer experience you’ve had lately.[...]

There’s nothing new about the concept of delivering great customer experiences. But the term itself has achieved buzzword status over the past few[...]