When we do Journey Mapping for Home Builders, we dig into data to identify the biggest challenges home buyers face when buying and building their[...]
What's working in New Homes Sales
New Homes Sales resources and articles for home builders and new home construction.
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Journey mapping for home builders is a hot topic these days. In the past two years I've heard more home builders talking about customer experience[...]
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If you're like most people in the building industry, you've heard the phrase Customer Experience used a lot lately. Whether it's to describe your[...]
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The new home sales world has been flipped on its head lately. COVID concerns have forced us to start selling in new ways. Changing systems and[...]
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We're frequently asked about the top tools available to improve efficiency for the Online Sales Consultant (AKA Internet Sales Specialist, Online[...]
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For some time, housing experts have been forecasting a cooling market. And now that COVID has turned things upside down, it seems more likely than[...]
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Self-service is disrupting nearly every industry imaginable. It’s just a matter of time before online home buying is the new normal. If I told you to[...]
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Over 90% of home shoppers start their search online. Your website is your new storefront and your phone or computer is your primary source of[...]