esc
  • What we do
    • Consulting Services
    • Marketing Services
    • Technology Solutions
  • About Us
    • About Bokka
    • Our Methodology
    • Join Our Team
  • Success Stories
  • Insights
    • Articles
    • Research
    • Whitepapers
  • Contact
    • Join Our Team
  • Facebook
  • Twitter
  • LinkedIn
  • RSS

© 2019 The Bokka Group, Inc.
All rights reserved.

esc
    Experience Agency for Home Builders
    search
    menu

    Filter by type

    • All Types
    • Articles
    • Research
    • Whitepapers

    Filter by topic

    • Augmented Reality (AR) (7)
    • Builder culture (18)
    • Customer experience (CX) (33)
    • Customer Satisfaction Surveys (8)
    • Data collection (12)
    • Digital media placement (13)
    • Digital Tools (22)
    • Home Builder CX (19)
    • Home builder reviews (6)
    • Journey mapping (11)
    • Lead gen & conversion (22)
    • Lead nurturing & follow up (18)
    • Marketing automation (5)
    • Marketing ideas and strategies (36)
    • Millennials (2)
    • New home sales (21)
    • Online Sales Counselor Program (8)
    • Personalization (10)
    • Social media (7)
    • User testing (5)
    • UX / UI (6)
    • Virtual Reality (VR) (6)
    • Voice of the Customer (VoC) (9)
    • Website design (10)

    Filter by author

    • Aviva Johnson (1)
    • Bokka Group (20)
    • Charlie Stanard (4)
    • Chelsea Johnson (5)
    • Chris Paffett (1)
    • Dallas Johnson (3)
    • Ed Carey, CEO of Audience Town (0)
    • Eric Lee (1)
    • Greg Capello (1)
    • Jimmy Diffee (18)
    • Mike McGuire (1)
    • Paul Gortzig (8)
    • Paula Huggett (1)
    • Rachel Conn (4)
    • Sallie Wright Serene (5)
    • Sara Lambert (4)

    Improving Your Builder Culture

    Home building culture resources and articles for home builders and new home construction.

    • Customer Experience is the story your customers tell their friends
      Articles

      Customer Experience is the story your customers tell their friends

      If you're like most people in the building industry, you've heard the phrase Customer Experience used a lot lately. Whether it's to describe your[...]

      Jimmy Diffee on October 27, 2020
      1 min read
    • How to Find the Sweet Spot of Working Remotely
      Articles

      How to Find the Sweet Spot of Working Remotely

      Starting in March 2020, the world, America, and the entire workforce entered into unprecedented times. We've all felt the effects: wearing masks to[...]

      Chelsea Johnson on July 09, 2020
      7 min read
    • Tips for Selling New Homes in a Cooling Market
      Articles

      Tips for Selling New Homes in a Cooling Market

      For some time, housing experts have been forecasting a cooling market. And now that COVID has turned things upside down, it seems more likely than[...]

      Paul Gortzig on July 01, 2020
      13 min read
    • Buy It Now! The Home Buying Experience of the Future
      Articles

      Buy It Now! The Home Buying Experience of the Future

      Self-service is disrupting nearly every industry imaginable. It’s just a matter of time before online home buying is the new normal. If I told you to[...]

      Jimmy Diffee on June 25, 2020
      5 min read
    • LIVE Q+A: How builders lead remote teams during the COVID-19 pandemic
      Articles

      LIVE Q+A: How builders lead remote teams during the COVID-19 pandemic

      Working from home has become the new normal. For home builders in the 45 states that are still allowing construction to continue, it's a huge change[...]

      Jimmy Diffee on April 08, 2020
      2 min read
    • How to Use Customer Feedback to Motivate Your Employees
      Articles

      How to Use Customer Feedback to Motivate Your Employees

      Rick, the ever-professional salesperson, arrived at the model home at his usual time. He meticulously went room-by-room to turn on all the lights[...]

      Eric Lee on April 02, 2020
      4 min read
    • How to Become the Amazon of Home Building
      Articles

      How to Become the Amazon of Home Building

      There’s a reason why most of us are in the home building industry. There’s nobility in it. We’re building homes where lifelong memories will be made.[...]

      Jimmy Diffee on October 23, 2019
      11 min read
    • Improve Your Culture With This One Simple Meeting
      Articles

      Improve Your Culture With This One Simple Meeting

      Have you ever been in a meeting where everyone complains about the way a project went, but nothing ever seems to get done about it? I know I have. A[...]

      Rachel Conn on June 26, 2019
      6 min read
    •   Prev
    • 1
    • 2
    • 3
    • Next  

    Get in touch

    We understand the challenges of innovating in an industry not known for great experiences. Tell us your story.

    Contact us

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales.

    Find out more

    Bokka-logo-reversed
    What we do

    We help you make lasting improvements to your customer experience (CX). From CX design to monitoring and management, we create a seamless home buying experience that increases customer satisfaction, brand value, and employee happiness.

    Follow us
    • Facebook
    • Twitter
    • LinkedIn
    • RSS
    Get in touch

    Copyright © 2019 The Bokka Group, Inc. All rights reserved.  |  +1 303 573 0046  |  hello@bokkagroup.com