Miscommunication slows projects, frustrates homebuyers, and creates unnecessary tension between builders and customers. Unfortunately, traditional[...]
Insights from Bokka: Bokka Group
Bokka Group
The Bokka Group is a premier customer experience agency specializing in the home building industry. Founded in 2001, the Bokka Group has dedicated over two decades to enhancing the home buying journey through innovative marketing strategies and advanced technology solutions. The team at Bokka Group comprises experts in digital marketing, customer journey mapping, and data-driven decision-making, providing unparalleled insights and strategies to home builders. The Bokka Group’s thought leadership is regularly featured in top industry publications such as Professional Builder. The team also shares their expertise at major industry events, including the International Builders’ Show (IBS), PCBC, ECBC, and the Housing Giants Leadership Conference. Their commitment to improving customer experiences has made them a trusted partner for home builders across the nation.
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Meet some of the team behind Bokka's thought-provoking builder strategies If you’re heading to IBS 2025, we’d love to connect. The Bokka Group will[...]
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If you're a home builder, you may have found that reaching new customers is more challenging than it seems. It's hard to create new home builder[...]
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Closing day for Scott and Jill has finally arrived. They couldn't be more excited and the looks on their faces tell the whole story. For months[...]
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Customer satisfaction surveys are a hot topic for home builders these days. For most of our builder partners, customer satisfaction and customer[...]
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If I asked you to name a home buyer that was a complete thorn in the side of your company, I bet you'd waste no time coming up with an answer (if not[...]
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Tell me if this sounds familiar: Bob, the new COO, is preparing for his first meeting with the leadership team, poring over every number and report[...]
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We’ve all heard the talk about disruption coming to the construction industry. We shouldn’t be surprised. For decades, very little has changed about[...]