Insights from Bokka: Eric Lee

Eric Lee

Director of Customer Experience

Eric Lee is the Director of Customer Experience at The Bokka Group. He is a trusted consultant to executives and decision-makers, known for his keen eye in analyzing big data to identify process improvement opportunities and create actionable plans that deliver measurable results.

Articles

How to Use Customer Feedback to Motivate Your Employees

Rick, the ever-professional salesperson, arrived at the model home at his usual time. He meticulously went room-by-room to turn on all the lights[...]

Eric Lee - Director of Customer Experience on April 02, 2020

4 min read