--- title: CX Insights for Home Builders | Digital Tools (2) description: Digital Tools | Insightful articles to help home builder create a better home buying experience. From Experience Management (XM) to Voice of the Customer (VoC), we explore strategies to help you improve your Customer Experience (CX). 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[esc ](https://www.bokkagroup.com/home-builder-insights/articles/tag/digital-tools/page/2#) Experience Agency for Home Builders [ 720-466-7562 ](tel:720-466-7562) [search ](https://www.bokkagroup.com/home-builder-insights/articles/tag/digital-tools/page/2#searchpopup) menu ### Filter by type (Filter by type) All Types Articles Research Whitepapers - [All Types](https://www.bokkagroup.com/home-builder-insights) - [Articles](https://www.bokkagroup.com/home-builder-insights/articles) - [Research](https://www.bokkagroup.com/home-builder-insights/research) - [Whitepapers](https://www.bokkagroup.com/home-builder-insights/whitepapers) ### Filter by topic (Filter by topic) Augmented Reality (AR) (9)Builder culture (31)Builder Signal (4)Culture (1)Customer experience (CX) (58)Customer Satisfaction Surveys (18)Data collection (21)Digital media placement (20)Digital Tools (52)Home Builder CX (39)Home builder reviews (17)Journey mapping (18)Lead gen & conversion (41)Lead nurturing & follow up (22)Marketing automation (9)Marketing ideas and strategies (62)New home sales (32)Online Sales Counselor Program (8)Personalization (18)Search Engine Marketing (8)SEO (2)Social media (8)User testing (5)UX / UI (9)Virtual Reality (VR) (7)Voice of the Customer (VoC) (12)Website design (16) - 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[Sara Lambert](https://www.bokkagroup.com/home-builder-insights/articles/author/sara-lambert) (4) # Digital Tools and Trends for Builders Digital tools, trends, and resources for home builders and new home construction. - [![How Technology Improves Subcontractor Communication in Home Building](https://www.bokkagroup.com/hs-fs/hubfs/pexels-cottonbro-7439136.jpg?length=500&name=pexels-cottonbro-7439136.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/how-technology-improves-subcontractor-communication-in-home-building) ###### Articles ## [How Technology Improves Subcontractor Communication in Home Building](https://www.bokkagroup.com/home-builder-insights/articles/how-technology-improves-subcontractor-communication-in-home-building) Today the difference between a smoothly executed project and a chaotic, over-budget nightmare often comes down to one critical factor– communication.[...] [Paul Gortzig - Director of Sales](https://www.bokkagroup.com/home-builder-insights/articles/author/paul-gortzig) on March 24, 2025 12 min read - [![Introducing Builder Signal 2.0: Elevating Customer Satisfaction During Construction](https://www.bokkagroup.com/hs-fs/hubfs/LinkedIn%20OPT%203.jpg?length=500&name=LinkedIn%20OPT%203.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/builder-signal-2.0-elevating-customer-satisfaction-during-construction) ###### Articles ## [Introducing Builder Signal 2.0: Elevating Customer Satisfaction During Construction](https://www.bokkagroup.com/home-builder-insights/articles/builder-signal-2.0-elevating-customer-satisfaction-during-construction) The International Builders' Show (IBS) 2025 was the perfect stage to unveil the latest evolution in home builder communication—Builder Signal 2.0.[...] [Jimmy Diffee - Bokka Co-Founder](https://www.bokkagroup.com/home-builder-insights/articles/author/jimmy-diffee) on March 17, 2025 3 min read - [![Boost Your Digital Ads with Hyper-Localization and Smart Targeting](https://www.bokkagroup.com/hs-fs/hubfs/Finger-pointing-at-a-target.jpg?length=500&name=Finger-pointing-at-a-target.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/boost-your-digital-ads-with-hyper-localization-and-smart-targeting) ###### Articles ## [Boost Your Digital Ads with Hyper-Localization and Smart Targeting](https://www.bokkagroup.com/home-builder-insights/articles/boost-your-digital-ads-with-hyper-localization-and-smart-targeting) Not long ago, a builder based in Louisiana came to us with a problem common to many small-to-midsized builders. Despite running digital ads targeting[...] [Crystal Swain - Strategist](https://www.bokkagroup.com/home-builder-insights/articles/author/crystal-swain) on March 03, 2025 7 min read - [![Effective Communication in Home Building: How to Avoid Costly Mistakes and Delight Clients](https://www.bokkagroup.com/hs-fs/hubfs/pexels-mikael-blomkvist-8961131.jpg?length=500&name=pexels-mikael-blomkvist-8961131.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/effective-communication-in-home-building-avoid-mistakes-delight-clients) ###### Articles ## [Effective Communication in Home Building: How to Avoid Costly Mistakes and Delight Clients](https://www.bokkagroup.com/home-builder-insights/articles/effective-communication-in-home-building-avoid-mistakes-delight-clients) Imagine this: you've just handed over the keys to a brand-new home you've built. You expect excitement and gratitude, but instead, the homeowner is[...] [Ron Holt - Director of Technology](https://www.bokkagroup.com/home-builder-insights/articles/author/ron-holt) on March 01, 2025 9 min read - [![How Home Builders Can Outsell Resale Competitors with Paid Social Ads](https://www.bokkagroup.com/hs-fs/hubfs/Close-up-of-phone-showing-social-media-apps.jpg?length=500&name=Close-up-of-phone-showing-social-media-apps.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/paid-social-media-advertising) ###### Articles ## [How Home Builders Can Outsell Resale Competitors with Paid Social Ads](https://www.bokkagroup.com/home-builder-insights/articles/paid-social-media-advertising) The Power of Social Media in Home Builder Marketing As a new home builder, who is your number one competitor? Some of you might name another builder[...] [Crystal Swain - Strategist](https://www.bokkagroup.com/home-builder-insights/articles/author/crystal-swain) on February 03, 2025 7 min read - [![Interactive Floor Plans: Revolutionizing the Home Buying Experience](https://www.bokkagroup.com/hs-fs/hubfs/ifp-in-use@2x.jpg?length=500&name=ifp-in-use@2x.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/interactive-floor-plans-home-builder-website) ###### Articles ## [Interactive Floor Plans: Revolutionizing the Home Buying Experience](https://www.bokkagroup.com/home-builder-insights/articles/interactive-floor-plans-home-builder-website) The digital shift in home buying is well under way. [Ron Holt - Director of Technology](https://www.bokkagroup.com/home-builder-insights/articles/author/ron-holt) on January 08, 2025 10 min read - [![Introducing the 2024 Home Buyer Conversion Report](https://www.bokkagroup.com/hs-fs/hubfs/Person-reading-Home-Buyer-Conversion-Report-on-tablet2.jpg?length=500&name=Person-reading-Home-Buyer-Conversion-Report-on-tablet2.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/introducing-the-2024-home-buyer-conversion-report) ###### Articles ## [Introducing the 2024 Home Buyer Conversion Report](https://www.bokkagroup.com/home-builder-insights/articles/introducing-the-2024-home-buyer-conversion-report) The wait is over. The industry's much-anticipated 2024 Home Buyer Conversion Report is here, delivering the latest insights into what motivates[...] [Jimmy Diffee - Bokka Co-Founder](https://www.bokkagroup.com/home-builder-insights/articles/author/jimmy-diffee) on December 09, 2024 3 min read - [![Why Poor Construction Communication is Killing Your Referrals](https://www.bokkagroup.com/hs-fs/hubfs/Homeowner-upset-with-new-home-construction-worker.jpg?length=500&name=Homeowner-upset-with-new-home-construction-worker.jpg) ](https://www.bokkagroup.com/home-builder-insights/articles/why-poor-construction-communication-is-killing-your-referrals) ###### Articles ## [Why Poor Construction Communication is Killing Your Referrals](https://www.bokkagroup.com/home-builder-insights/articles/why-poor-construction-communication-is-killing-your-referrals) The construction phase is arguably the most complex and challenging part of the home buyer’s journey. With hundreds of activities, suppliers, and[...] [Eric Lee - Director of Customer Experience](https://www.bokkagroup.com/home-builder-insights/articles/author/eric-lee) on November 25, 2024 5 min read - [   Prev ](https://www.bokkagroup.com/home-builder-insights/articles) - [1 ](https://www.bokkagroup.com/home-builder-insights/articles) - [2 ](https://www.bokkagroup.com/home-builder-insights/articles/tag/digital-tools/page/2) - [3 ](https://www.bokkagroup.com/home-builder-insights/articles/tag/digital-tools/page/3) - [4 ](https://www.bokkagroup.com/home-builder-insights/articles/tag/digital-tools/page/4) - [5 ](https://www.bokkagroup.com/home-builder-insights/articles/tag/digital-tools/page/5) - [Next   ](https://www.bokkagroup.com/home-builder-insights/articles/tag/digital-tools/page/3) ## Get in touch We understand the challenges of innovating in an industry not known for great experiences. Tell us your story. [Contact us](https://www.bokkagroup.com/contact-archived) [![How to Prepare for Success in a Cooling Market: A New Home Sales Guide](https://www.bokkagroup.com/hs-fs/hubfs/New-home-sales-guide.jpg?length=500&name=New-home-sales-guide.jpg)](https://www.bokkagroup.com/home-builder-insights/whitepapers/new-home-sales-guide-success-in-a-cooling-market) ## How to Prepare for Success in a Cooling Market: A New Home Sales Guide Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales. [Find out more](https://www.bokkagroup.com/home-builder-insights/whitepapers/new-home-sales-guide-success-in-a-cooling-market) [![Bokka-logo-reversed](https://www.bokkagroup.com/hs-fs/hubfs/Bokka-logo-reversed.png?width=300&name=Bokka-logo-reversed.png "Bokka-logo-reversed")](https://www.bokkagroup.com/) ##### OUR CONSTRUCTION APP [![Builder-Signal-Logo-Reversed-color](https://www.bokkagroup.com/hubfs/Builder-Signal-Logo-Reversed-color.png "Builder-Signal-Logo-Reversed-color")](https://www.bokkagroup.com/builder-signal-construction-communication-software) ##### What we do We help you make lasting improvements to your customer experience (CX). From CX design to monitoring and management, we create a seamless home buying experience that increases customer satisfaction, brand value, and employee happiness. ##### Follow us - [Facebook](https://www.facebook.com/bokkagroup/) - [Twitter](https://twitter.com/bokkagroup) - [LinkedIn](https://www.linkedin.com/company/the-bokka-group) - [RSS](https://www.bokkagroup.com/home-builder-insights/articles/rss.xml) [Get in touch](https://www.bokkagroup.com/contact) Copyright © 2026 The Bokka Group, Inc. All rights reserved.  |  [hello@bokkagroup.com ](mailto:hello@bokkagroup.com) |  [Privacy](https://www.bokkagroup.com/privacy-policy-data-collection-use-and-security-bokka-group)[mailto:hello@bokkagroup.com](mailto:hello@bokkagroup.com)