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    Insights from Bokka: Jimmy Diffee

    • How to Become the Amazon of Home Building
      Articles

      How to Become the Amazon of Home Building

      There’s a reason why most of us are in the home building industry. There’s nobility in it. We’re building homes where lifelong memories will be made.[...]

      Jimmy Diffee on October 23, 2019
      11 min read
    • How Do You Measure the Customer Experience?
      Articles

      How Do You Measure the Customer Experience?

      How do you measure the customer experience? As a customer experience (CX) consultant, I get that question all of the time from home builders,[...]

      Jimmy Diffee on October 02, 2019
      3 min read
    • Augmented Reality for Home Builders
      Articles

      Augmented Reality for Home Builders

      If you attended the Pacific Coast Builder Conference (PCBC) this year, you probably noticed one tech trend that stood out more than all the others:[...]

      Jimmy Diffee on August 28, 2019
      5 min read
    • Get More Leads and Sales from Home Builder Marketing
      Articles

      Get More Leads and Sales from Home Builder Marketing

      Does it ever feel like there are too many home builder marketing tactics to keep up with?  And which of them work best for your budget?

      Jimmy Diffee on February 20, 2019
      10 min read
    • 13 Tips for Builders to Improve Customer Experience
      Articles

      13 Tips for Builders to Improve Customer Experience

      While almost everyone understands the benefits technology can bring, deciding which tools to integrate into your customer experience strategy can be[...]

      Jimmy Diffee on December 04, 2018
      11 min read
    • Lead Intelligence for Home Builders: Enhance Customer Experiences
      Articles

      Lead Intelligence for Home Builders: Enhance Customer Experiences

      As technology in marketing continues to grow and develop, you may have heard the term “lead intelligence” come up. But what exactly is lead[...]

      Jimmy Diffee on November 20, 2018
      4 min read
    • Using construction software to improve customer satisfaction
      Articles

      Using construction software to improve customer satisfaction

      Your construction software may be good at scheduling. But is it good at keeping customers happy? A few months ago, I was leading[...]

      Jimmy Diffee on August 01, 2018
      7 min read
    • Create a unified customer experience for better reviews
      Articles

      Create a unified customer experience for better reviews

      Bad reviews come from broken experiences. Unified customer experiences are rare these days. Think about a bad customer experience you’ve had lately.[...]

      Jimmy Diffee on April 29, 2018
      5 min read
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    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

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