esc
  • What we do
    • Consulting Services
    • Marketing Services
    • Technology Solutions
  • About Us
    • About Bokka
    • Our Methodology
    • Join Our Team
  • Success Stories
  • Insights
    • Articles
    • Research
    • Whitepapers
  • Contact
    • Join Our Team
  • Facebook
  • Twitter
  • LinkedIn
  • RSS

© 2019 The Bokka Group, Inc.
All rights reserved.

esc
    Experience Agency for Home Builders
    search
    menu

    Filter by type

    • All Types
    • Articles
    • Research
    • Whitepapers

    Filter by topic

    • Augmented Reality (AR) (7)
    • Builder culture (21)
    • Customer experience (CX) (40)
    • Customer Satisfaction Surveys (10)
    • Data collection (12)
    • Digital media placement (17)
    • Digital Tools (29)
    • Home Builder CX (24)
    • Home builder reviews (11)
    • Journey mapping (13)
    • Lead gen & conversion (28)
    • Lead nurturing & follow up (18)
    • Marketing automation (7)
    • Marketing ideas and strategies (43)
    • New home sales (25)
    • Online Sales Counselor Program (8)
    • Personalization (13)
    • Search Engine Marketing (5)
    • SEO (1)
    • Social media (7)
    • User testing (5)
    • UX / UI (6)
    • Virtual Reality (VR) (6)
    • Voice of the Customer (VoC) (11)
    • Website design (10)

    Filter by author

    • Aviva Johnson (1)
    • Bokka Group (19)
    • Charlie Stanard (4)
    • Chelsea Johnson (5)
    • Chris Paffett (1)
    • Crystal Swain (2)
    • Dallas Johnson (3)
    • Ed Carey, CEO of Audience Town (0)
    • Eric Lee (3)
    • Greg Capello (1)
    • Jimmy Diffee (22)
    • Michelle Nguyen (2)
    • Mike McGuire (1)
    • Paul Gortzig (11)
    • Paula Huggett (3)
    • Rachel Conn (4)
    • Ron Holt (2)
    • Sallie Wright Serene (5)
    • Sara Lambert (4)

    Insights from Bokka: Articles

    • What a Shoe Store Can Teach You About Home Builder Customer Service.
      Articles

      What a Shoe Store Can Teach You About Home Builder Customer Service.

      A version of this article first appeared in Professional Builder Magazine Zappos has a unique approach to improving the customer experience. Not long[...]

      Jimmy Diffee on October 31, 2022
      6 min read
    • Why homebuyers write bad reviews... and what to do about it.
      Articles

      Why homebuyers write bad reviews... and what to do about it.

      In many ways, homebuyers can easily regress to childhood behaviors. If they don't get an answer (or the answer they want to hear), they go from one[...]

      Eric Lee on October 03, 2022
      6 min read
    • 5 Steps to Create a Winning Home Builder Marketing Plan: A Comprehensive Guide
      Articles

      5 Steps to Create a Winning Home Builder Marketing Plan: A Comprehensive Guide

      At Bokka, we understand the challenges that home builders face when it comes to marketing their businesses. With so much competition in the market,[...]

      Paula Huggett on September 30, 2022
      8 min read
    • Master Home Builder Digital Marketing with These Proven Strategies
      Articles

      Master Home Builder Digital Marketing with These Proven Strategies

      As a home builder, it's crucial to have a strong digital presence in order to attract potential customers and stand out in a crowded market. One way[...]

      Paula Huggett on September 21, 2022
      8 min read
    • How to Ease the Home Buyer's Biggest Pain Point
      Articles

      How to Ease the Home Buyer's Biggest Pain Point

      For you Kevin Costner fans (pre-Yellowstone), you're probably familiar with the story of Ray Kinsella in the movie Field of Dreams. There was the[...]

      Paul Gortzig on August 24, 2022
      7 min read
    • Home Builder Landing Pages: 10x More Leads vs. Your Home Page
      Articles

      Home Builder Landing Pages: 10x More Leads vs. Your Home Page

      The Importance of Home Builder Landing Pages As a builder, you might be thinking, “I’ve invested in my website, I’m paying for advertising that[...]

      Ron Holt on June 01, 2022
      20 min read
    • Delivering a 5-Star Home Building Experience
      Articles

      Delivering a 5-Star Home Building Experience

      Take these steps to keep referrals up, customer trust high, and feedback positive COVID has crippled some industries and been a rising tide for[...]

      Jimmy Diffee on April 06, 2022
      6 min read
    • Build a Culture of Action with Your CX Survey Program
      Articles

      Build a Culture of Action with Your CX Survey Program

      Customer satisfaction surveys have been the bedrock homebuilders use to gather their customer feedback. The thinking goes... We sell the home. Build[...]

      Eric Lee on March 09, 2022
      3 min read
    •   Prev
    • 1
    • 2
    • 3
    • 4
    • 5
    • Next  

    Get in touch

    We understand the challenges of innovating in an industry not known for great experiences. Tell us your story.

    Contact us

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales.

    Find out more

    Bokka-logo-reversed
    What we do

    We help you make lasting improvements to your customer experience (CX). From CX design to monitoring and management, we create a seamless home buying experience that increases customer satisfaction, brand value, and employee happiness.

    Follow us
    • Facebook
    • Twitter
    • LinkedIn
    • RSS
    Get in touch

    Copyright © 2022 The Bokka Group, Inc. All rights reserved.  |  +1 303 573 0046  |  hello@bokkagroup.com