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    Insights from Bokka: Articles

    • The Ultimate Toolkit for Online Sales Consultants in Homebuilding
      Articles

      The Ultimate Toolkit for Online Sales Consultants in Homebuilding

      We're frequently asked about the top tools available to improve efficiency for the Online Sales Consultant (AKA Internet Sales Specialist, Online[...]

      Paula Huggett on July 16, 2020
      13 min read
    • How to Find the Sweet Spot of Working Remotely
      Articles

      How to Find the Sweet Spot of Working Remotely

      Starting in March 2020, the world, America, and the entire workforce entered into unprecedented times. We've all felt the effects: wearing masks to[...]

      Chelsea Johnson on July 09, 2020
      7 min read
    • Buy It Now! The Home Buying Experience of the Future
      Articles

      Buy It Now! The Home Buying Experience of the Future

      Self-service is disrupting nearly every industry imaginable. It’s just a matter of time before online home buying is the new normal. If I told you to[...]

      Jimmy Diffee on June 25, 2020
      5 min read
    • 5 Great Examples of Innovative User Experiences
      Articles

      5 Great Examples of Innovative User Experiences

      One of the biggest mistakes any home builder can make is taking the user experience (UX) for granted. If you've read many of our articles, you know[...]

      Mike McGuire on May 27, 2020
      9 min read
    • LIVE Q+A: How builders lead remote teams during the COVID-19 pandemic
      Articles

      LIVE Q+A: How builders lead remote teams during the COVID-19 pandemic

      Working from home has become the new normal. For home builders in the 45 states that are still allowing construction to continue, it's a huge change[...]

      Jimmy Diffee on April 08, 2020
      2 min read
    • How to Use Customer Feedback to Motivate Your Employees
      Articles

      How to Use Customer Feedback to Motivate Your Employees

      Rick, the ever-professional salesperson, arrived at the model home at his usual time. He meticulously went room-by-room to turn on all the lights[...]

      Eric Lee on April 02, 2020
      4 min read
    • Sell More New Homes With These OSC Strategies
      Articles

      Sell More New Homes With These OSC Strategies

      Over 90% of home shoppers start their search online. Your website is your new storefront and your phone or computer is your primary source of[...]

      Paul Gortzig on March 05, 2020
      12 min read
    • The Value of the Closing Gift for Home Buyers
      Articles

      The Value of the Closing Gift for Home Buyers

      Closing day for Scott and Jill has finally arrived. They couldn't be more excited and the looks on their faces tell the whole story. For months[...]

      Bokka Group on February 19, 2020
      4 min read
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    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales.

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    What we do

    We help you make lasting improvements to your customer experience (CX). From CX design to monitoring and management, we create a seamless home buying experience that increases customer satisfaction, brand value, and employee happiness.

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