esc
  • What we do
    • Consulting Services
    • Marketing Services
    • Technology Solutions
  • About Us
    • About Bokka
    • Our Methodology
    • Join Our Team
  • Success Stories
  • Insights
    • Articles
    • Research
    • Whitepapers
  • Contact
    • Join Our Team
  • Builder Signal
  • Facebook
  • Twitter
  • LinkedIn
  • RSS

© 2024 The Bokka Group, Inc.
All rights reserved.

esc
    Experience Agency for Home Builders
    search
    menu

    Filter by type

    • All Types
    • Articles
    • Research
    • Whitepapers

    Filter by topic

    • Augmented Reality (AR) (8)
    • Builder culture (24)
    • Builder Signal (1)
    • Customer experience (CX) (47)
    • Customer Satisfaction Surveys (13)
    • Data collection (18)
    • Digital media placement (18)
    • Digital Tools (43)
    • Home Builder CX (28)
    • Home builder reviews (12)
    • Journey mapping (13)
    • Lead gen & conversion (35)
    • Lead nurturing & follow up (21)
    • Marketing automation (9)
    • Marketing ideas and strategies (55)
    • New home sales (29)
    • Online Sales Counselor Program (8)
    • Personalization (15)
    • Search Engine Marketing (6)
    • SEO (2)
    • Social media (7)
    • User testing (5)
    • UX / UI (8)
    • Virtual Reality (VR) (6)
    • Voice of the Customer (VoC) (11)
    • Website design (12)

    Filter by author

    • Aviva Johnson (1)
    • Bokka Group (19)
    • Charlie Stanard (4)
    • Chelsea Kendrick (5)
    • Chris Paffett (1)
    • Crystal Swain (4)
    • Dallas Johnson (3)
    • Ed Carey (2)
    • Eric Lee (7)
    • Greg Capello (1)
    • Jimmy Diffee (26)
    • Laura Box (2)
    • Matt Savoy (1)
    • Michelle Nguyen (4)
    • Mike McGuire (1)
    • Paul Gortzig (14)
    • Paula Huggett (7)
    • Rachel Conn (4)
    • Ron Holt (3)
    • Sallie Wright Serene (5)
    • Sara Lambert (4)

    Insights from Bokka: Articles

    • Managing the CX Roller Coaster for Homebuyers
      Articles

      Managing the CX Roller Coaster for Homebuyers

      Overall, the experience of buying a newly built home is unlike purchasing any other product your customers encounter. The closest thing might be[...]

      Jimmy Diffee - Bokka Co-Founder on December 05, 2022
      7 min read
    • Tips for Selling New Homes in a Cooling Market
      Articles

      Tips for Selling New Homes in a Cooling Market

      For some time, housing experts have been forecasting a cooling market. And now that COVID has turned things upside down, it seems more likely than[...]

      Paul Gortzig - Director of Sales on November 11, 2022
      13 min read
    • What a Shoe Store Can Teach You About Home Builder Customer Service.
      Articles

      What a Shoe Store Can Teach You About Home Builder Customer Service.

      A version of this article first appeared in Professional Builder Magazine Zappos has a unique approach to improving the customer experience. Not long[...]

      Jimmy Diffee - Bokka Co-Founder on October 31, 2022
      6 min read
    • Why homebuyers write bad reviews... and what to do about it.
      Articles

      Why homebuyers write bad reviews... and what to do about it.

      In many ways, homebuyers can easily regress to childhood behaviors. If they don't get an answer (or the answer they want to hear), they go from one[...]

      Eric Lee - Director of Customer Experience on October 03, 2022
      6 min read
    • How to Create a Successful Marketing Plan for Home Builders
      Articles

      How to Create a Successful Marketing Plan for Home Builders

      At Bokka, we understand the challenges that home builders face when it comes to marketing their businesses. With so much competition, it's important[...]

      Paula Huggett - Partner, VP Client Services on September 30, 2022
      9 min read
    • Master Home Builder Digital Marketing with These Proven Strategies
      Articles

      Master Home Builder Digital Marketing with These Proven Strategies

      As a home builder, it's crucial to have a strong digital presence in order to attract potential customers and stand out in a crowded market. One way[...]

      Paula Huggett - Partner, VP Client Services on September 21, 2022
      8 min read
    • How to Ease the Home Buyer's Biggest Pain Point
      Articles

      How to Ease the Home Buyer's Biggest Pain Point

      For you Kevin Costner fans (pre-Yellowstone), you're probably familiar with the story of Ray Kinsella in the movie Field of Dreams. There was a voice[...]

      Paul Gortzig - Director of Sales on August 24, 2022
      8 min read
    • Home Builder Landing Pages: 10x More Leads vs. Your Home Page
      Articles

      Home Builder Landing Pages: 10x More Leads vs. Your Home Page

      The Importance of Home Builder Landing Pages As a builder, you might be thinking, “I’ve invested in my website, I’m paying for advertising that[...]

      Ron Holt - Director of Technology on June 01, 2022
      20 min read
    •   Prev
    • 3
    • 4
    • 5
    • 6
    • 7
    • Next  

    Get in touch

    We understand the challenges of innovating in an industry not known for great experiences. Tell us your story.

    Contact us

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    How to Prepare for Success in a Cooling Market: A New Home Sales Guide

    Get the guide that helps you get back to the fundamentals, and break the bad habits that lead to poor sales.

    Find out more

    Bokka-logo-reversed
    OUR CONSTRUCTION APP
    Builder-Signal-Logo-Reversed-color
    What we do

    We help you make lasting improvements to your customer experience (CX). From CX design to monitoring and management, we create a seamless home buying experience that increases customer satisfaction, brand value, and employee happiness.

    Follow us
    • Facebook
    • Twitter
    • LinkedIn
    • RSS
    Get in touch

    Copyright © 2024 The Bokka Group, Inc. All rights reserved.  |  hello@bokkagroup.com