Maybe you’ve heard of A/B testing, or split testing, and it sounds like one of those things that
Insights from Bokka: Articles
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In Part 1 of this series on Customer Experience in the Home Building Industry, we made a case for improving the customer experience in the home[...]
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For decades, home builders have struggled when it comes to communication with their home buyers. If you’ve ever built a home, then this concept is[...]
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Your construction software may be good at scheduling. But is it good at keeping customers happy? A few months ago, I was leading a design-thinking[...]
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Once upon a time, cell phones were just phones, and home buyers were restricted to researching a purchase from a
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There’s a saying that goes: “We have two ears and one mouth, so we can listen twice as much as we speak.” How often do we actually put this into[...]
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In the first of a five-part series, on Customer Experience in the Home Building Industry, we’ll explore the basics of customer experience, why it[...]
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Bad reviews come from broken experiences. Unified customer experiences are rare these days. Think about a bad customer experience you’ve had lately.[...]
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We understand the challenges of innovating in an industry not known for great experiences. Tell us your story.
Get in touch
We understand the challenges of innovating in an industry not known for great experiences. Tell us your story.